Player Well-being · Our Commitment

Sona100 Responsible Play – Keep it fun, keep it safe

Gaming is entertainment, not a burden. sona100 wants you to always play with a smile. That's why we provide tools and resources to help you enjoy gaming in a healthy, controlled way.

Limit-setting features
Self-exclusion
24/7 Support
Free help
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Responsible Gaming
Your well-being is our priority
Enjoyment levelMaximum
ControlIn your hands
SecurityFull
sona100's Commitment
Players Come First

What does responsible gaming mean?

Responsible gaming means keeping gaming as a form of entertainment — not making it an essential part of life or a solution to financial problems. Sona100 believes that when you play, you should have a clear mindset: it's for fun, and having fun is the goal.

In real life, it's not always easy to tell when gaming stops being fun and starts becoming a problem. Sona100 helps you recognise that line and stop when you need to. That's why we offer a range of practical tools you can use at any time.

Responsible gaming isn't a weakness — it's the mark of a smart player. Knowing when to stop is what separates the best from the rest.

01
Entertainment First
Enjoy the game regardless of the outcome. The goal is to have fun in the moment, not to stress over results.
02
Play within your budget
Only bet what you can afford to lose without affecting your daily life.
03
Stay mindful of time
Instead of playing for hours on end, set a time limit for yourself and stick to it.
04
No urge to chase losses
Immediately chasing a loss by playing more is a dangerous habit.

Sona100's Responsible Gaming Tools

Using these tools isn't a sign of weakness — it's proof that you know how to take care of yourself.

Deposit Limit
Set a maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately when set, or after 24 hours if increased.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, sona100 will automatically alert you or end the session.
Betting Limits
Set a limit on the maximum amount you can lose in a single session. Once that limit is reached, the game will automatically stop.
Cooling-Off Period
Need a break? Take a self-imposed break ranging from 48 hours to 30 days. You won't be able to log in to your account during this period.
Self-exclusion
If you need an extended break, activate an exclusion lasting anywhere from 3 months to 5 years. This action is irreversible.
View gaming history
View your full gaming history, win/loss records, and a breakdown of time spent — whenever you need it.

How to set limits

Setting limits is simple. Just a few steps to make your gaming experience safer.

1

Log in to your account

Log in to Sona100 and click on your profile icon in the top right corner.

2

Open the Responsible Gaming menu

From the profile menu, go to "Responsible Gaming" or "Safety Settings".

3

Choose your preferred tool

Deposit limits, session timers, betting limits, or self-exclusion — choose whatever works best for you.

4

Set your amount and duration

Enter your preferred limits and duration. Confirm your consent on the confirmation prompt.

5

Instant effect

Reducing a limit takes effect immediately. Increasing a limit is subject to a 24-hour delay.

Break options

Need to take a breather? Choose from the options below.

Choose Your Break Duration

You can activate a break of any duration

48 Hours Cooling Off
7 days Weekly
30 days Monthly
3 months Self-exclusion
1 year Long-term
Permanent Permanently
Important: Once Self-Exclusion is active, it cannot be cancelled before the period ends. To activate a break instead, please contact Support.
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Daily Limit
Daily deposit or betting limit.
Instant
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Weekly limit
A limit on your total playing time per week.
Instant

Recognise the signs of a problem

Problematic gaming often starts gradually. If you notice any of the signs below in yourself, don't hesitate to seek help.

Warning signs

Chasing losses
Chasing losses by playing more to win back what you've lost.
Losing track of time
Playing for far longer than you intended.
Betting with household money
Playing with money meant for food, bills, or essential expenses.
Hiding from family
Hiding your gaming from the people close to you.
Feeling restless when not playing
Feeling anxious or uneasy when unable to play.
Difficulty focusing on work or studies
Neglecting daily responsibilities because of gaming.

Signs of Healthy Gaming

Playing for fun
Playing for fun, not under pressure to win.
Playing within your budget
Staying within a pre-set budget.
Stopping on time
Finishing your session on time and returning to other activities.
Personal relationships are in good shape
Relationships with family and friends remain healthy.
Accepting losses
Being able to accept a loss and walk away.
Work-life balance
Gaming is just a small part of life.

Check for yourself

These short questions will help you reflect on your own gaming habits.

Self-Assessment Checklist

Answer honestly — your responses are completely confidential

In the past month, have you spent more money or time on gaming than you planned?
No Sometimes Often
Have you ever hidden your gaming from family members?
Never Once Multiple times
When you lose, do you go back to playing in order to win that money back?
No Sometimes Often
Do you feel bored, restless, or empty when you're not gaming?
No Sometimes Yes

Sona100's Commitment

Responsible gaming isn't just a legal obligation — it's a commitment that comes straight from the heart of sona100.

Building awareness
Sona100 regularly shares responsible gaming information on the platform to keep members informed and aware.
Automatic alerts
Our AI system detects unusual gaming patterns and automatically sends an alert to the member.
Trained Support
Our support team is trained in responsible gaming and is always ready to listen and assist with empathy.
Minor Prevention
sona100 enforces strict age verification. Under no circumstances are users under 18 permitted to access our services.

Don't hesitate to reach out for help

If you or someone you know feels that gaming is becoming a problem, contact sona100 Support right away. Our team is here to help — no judgement, just support.

You can also reach us by email: [email protected]

Frequently Asked Questions

Sona100 charges no platform fee for withdrawals. However, bKash, Nagad, or Rocket may apply their own transfer fees as per their respective service terms.

Withdrawal Limit:

  • Minimum withdrawal: typically ৳200 (may vary by method).
  • Maximum daily withdrawal: ৳50,000 (for standard accounts).
  • Verified accounts may be eligible for higher daily limits.

You can also lower your withdrawal limit directly from the responsible gaming settings in your account — an effective way to keep your spending in check.

Go to the Live Betting section on Sona100 and navigate to the cricket section. You'll see a list of ongoing and upcoming matches. There are several types of bets available:

  • Match winner: Bet on which team will win the match.
  • Innings Total: The total number of runs scored in an innings.
  • Top Batsman/Bowler: Based on a specific player's performance.
  • Live Betting: Bet on live, ball-by-ball updated odds throughout the match.

Click on your preferred betting market, enter your stake, and tap "Confirm Bet". For responsible betting, keep in mind — cricket results are never guaranteed, so always play within a set budget.

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Play Responsibly

Join sona100 and enjoy a fun, safe gaming experience.

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